Your personal information and your order history are only available to you if you provide the correct password that you create.
If you forget your password, you can request it to be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different email address than the one used to register.
Any personal information you provide to us on our website when you register or update an account, enter a contest or promotion, shop online or request information (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems. We do not share any information with third-parties under any circumstances. Your information is your information.
You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.
We prefer to keep registered users' personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information, including billing and shipping information, by clicking here.
Links to Other Sites
To enhance your shopping experience, the CrystalsBuy may have links to other sites. Those Web sites will have their own policies on privacy that you may wish to review. CrystalsBuy has no responsibility for these linked Web sites.
If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's help section for instructions.
International Orders (Canada Only)
If you are visiting CrystalsBuy from a location outside of the U.S., your connection will be through servers located in the U.S. Your orders placed through CrystalsBuy will be accepted, fully processed in and shipped from the U.S. Further, all information you provide will be processed and securely maintained in our Web servers and internal systems located within the U.S.
If you provide us your email address either on the home page or when you register, order, or enter a contest, we will send you emails about CrystalsBuy sales and promotions. We never share your information—including your email—with any outside party!
CrystalsBuy is concerned about the privacy of young children and we do not knowingly collect any personal information from children under 13. Further, CrystalsBuy does not sell products for purchase by children and all children's products we sell are for purchase by adults only.
CrystalsBuy believes in providing a safe and secure shopping experience for all of our customers. To that end, CrystalsBuy has implemented security measures to protect the information we collect at our Web site. For example, CrystalsBuy limits the number of employees that have access to the databases that contain personal data, and all CrystalsBuy employees are advised of the importance of confidentiality.
We designed the CrystalsBuy online store to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator and versions 4.0 or higher of Internet Explorer. This means you'll be unable to inadvertently place an order through an unsecured connection. Browsers that do not meet this requirement will be prevented from navigating the online store section of the CrystalsBuy Web site.
Changes in Policy
If you have any questions, comments or concerns regarding our privacy practices, please contact us at the following e-mail address, mailing address or telephone number.
By Email: Support@crystalsbuy.com
By Phone: 626-286-8287, Monday-Friday: 9am – 4pm PST U.S. Callers Only
By Writing to us at: CrystalsBuy.com at 300 W. San Marino Ave., San Gabriel, CA 91776